Makeup MatchA little help
for your next move.
For game questions, technical issues or privacy requests, contact Paceit Labs.
Email the team
hello@paceit.aiUse “Makeup Match support” in the subject. Include your level, device model, app version and a description of the issue. Screenshots are helpful. Please don’t send passwords or payment details.
Common questions
How do I make a match?
Move products between available shelf slots to bring three identical cosmetics together. Follow the opening tutorial for your first match.
Why can’t I put a product on a shelf?
A shelf can be locked, blocked, full or permanently retired for the current level. A retired shelf no longer accepts products. Temporary locks explain their unlock condition in the game.
Where is my progress saved?
Progress is saved locally on your device. Cloud save and cross-device sync are not available in this release. Deleting app data or reinstalling can remove your progress; do not reinstall as your first troubleshooting step.
The app is stuck or closes unexpectedly.
Close and reopen the app, then check for an update in your app store. If it continues, email your device model, operating system version, level and the steps that led to the issue.
Can I decorate the boutique?
Boutique decoration is planned for a later release. The first release focuses on the sorting puzzles.
How do I request deletion of my data?
Email the team with “Makeup Match privacy request” in the subject. Tell us what you want deleted and include any relevant information you already have. Device-local progress can be removed by deleting the app’s saved data; this is permanent. Removing local data does not itself delete information held by service providers.